<link rel="stylesheet" href="//fonts.googleapis.com/css?family=Poppins%3A%2C400%7CPoppins%3A%2C400%7CPoppins%3A%2C400%2C%2C400">Best User Onboarding Tools 2019 : SaaS1: Find best software tools for your business

Best User Onboarding Tools 2019

1. Inline Manual

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation.

Pricing: Standard Pro $ 158/month

Features:

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management

2. Pendo

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. By providing users with the tools to analyze their customer usage, organizations can see which features drive engagement and target segmented groups, enhancing their customer experience.

Pricing: Free

Features:

  • Churn management
  • Analytics
  • Absence management
  • Automatic backup
  • Communication management
  • Conversion tracking
  • CRM integration
  • Customizable reporting
  • Customizable templates
  • Data synchronization
  • Event tracking
  • Planning tools

3. Appcues

Appcues is a customer experience software service that helps companies implement a smooth, personalized user onboarding process. Even without coding skills, users can create product tours, walkthroughs and in-app messages to welcome their customers.

Pricing: Flexible

Features:

  • User onboarding experiences
  • Feature tutorials and more

4. Whatfix

Whatfix is an award-winning online solution for the businesses to create compelling and interactive guides and walkthroughs on their business websites. The feature rich solution helps the businesses in making their customers better understand their work and convert most of the visitors with the help by attracting them through beautiful designs, and then engage those through various activity tools.

Pricing: On Request

Features: 

  • Interactive user guides.
  • Multiple guide formats including videos, graphics, images, and text.
  • Multi-lingual support.
  • Multi-device support.
  • Multi-browser compatibility.
  • Customizable user interface.
  • Self-hosting.
  • White label.

5. Chameleon

Chameleon is a product onboarding software that personalizes its approach based on the user segment and the user need. It is simple and easy to use with its WYSIWYG onboarding editor. Thus, you can create product campaigns and tours and publish them in hours or days. You can even edit them on the fly to introduce new features or to acquaint users with other changes.

Pricing: Basic – from $139/month, Standard – from $279/month

Features:

  • Onboarding Editor
  • Custom Styling
  • User Segmentation
  • Trigger-based Personalization
  • Product Tours Cues
  • Product Tours Analyses
  • Integrations

6. Userlane

Userlane is an onboarding application that provides automated, personalized, and gamified training to new users and employees. With one line of code, companies and software designers can create an interactive solution familiarization process. This enables businesses to boost their employee engagement and enhances’ a vendors’ customer retention.

Pricing: On Request

Features:

  • Training Steps Recording
  • In-App Virtual Assistant
  • Real-Time Training
  • Gamification Techniques
  • Browser-Based App Integration
  • Multi-Language Layers
  • Analytics

7. Helphero

Create interactive, easy to follow product tours that will help your users get started and adopt new features quicker than ever. No coding or big budgets required.

Pricing: Flexible

Features:

  • Create tours without code
  • Customise your tours
  • Optimize
  • Drill Down
  • Powerful Conditions

8. Userpilot

Userpilot is a cloud-based product experience platform designed for customer success and product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution enables the creation, management, and A/B testing of custom flows, targeting of user personas, customization of the user interface (UI), goal setting and tracking, and more.

Pricing: Standard $149/month

Features:

  • Analytics
  • Behavior-triggered product experience
  • Customizable UI
  • Interactive experiences
  • A/B testing
  • Goal setting & tracking
  • Adjustable flows
  • Custom-defined events
  • Personalized greetings
  • Persona-based targeting
  • Dashboard 

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